Wednesday , October 20 2021

Ikea Recruitment – Customer Relations Co-worker

Website IKEA

Job Description:

We are looking for someone who strives to give an amazing customer shopping experience. Someone that always puts the customer at the heart of what they do and encourages others to do the same. They are passionate about ensuring that IKEA has a life long connection with their customers by always considering their needs, who is approachable, friendly and a real problem solver.

This role is varied with no two days being the same, one minute you could be on checkouts or self scan checkout attendant the next minute you could be meeting and greeting our customers or maybe queue management, hosting, trolleys or customer support.

Job Responsibilities:

  • You find solutions to support customers either in the returns department or whilst hosting the customer at the store entrance or check out line.
  • You build loyalty by listening to our customers & using knowledge of both the IKEA product range & retail in order to offer informed solutions & resolve issues to ensure our customers have an amazing shopping experience.
  • You works with daily and weekly service targets to drive service delivery and provide an efficient and accurate checkout experience in the store.
  • You work together with colleagues in other functions to improve the customer experience.

Job Details:

Company: IKEA

Vacancy Type:  Full Time

Job Location: Edinburgh, Scotland, UK

Application Deadline: N/A

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